Frequently Asked Questions
Our FAQs page will hopefully answer any questions or queries you may have regarding Altrad Generation. If we don’t
cover what is it that you are looking for, please feel free to contact us directly on Freephone 0800 1337 494
or via email [email protected]
Our branches
Can I buy online and pick up from branch the next day?
Altrad Generation aim to deliver orders placed by 5pm on Monday-Friday to our branches the next working day; however, this is not a guaranteed delivery timeframe. The order confirmation you receive from us will specify the date and time that your order will be available for collection. We ask that you collect your order within 14 days of the date specified in our order confirmation.
For further information regarding Altrad Generation branches please call our customer service team on Freephone 0800 1337 494 or email [email protected].
Will there be someone in branch to assist me with moving goods on to my vehicle?
In each branch there will generally be an Altrad Generation representative to assist you with your order should you need help moving goods to your vehicle.
Where is my local Branch?
Just enter your postcode into the branch finder and this will highlight the address and directions to your local depot.
