Orders placed after the 18th Dec will be processed Jan 4th onwards.

Frequently Asked Questions

Our FAQs page will hopefully answer any questions or queries you may have regarding Altrad Generation. If we don’t
cover what is it that you are looking for, please feel free to contact us directly on Freephone 0800 1337 494
or via email [email protected]


How will my order be delivered?

Your Altrad Generation order will be delivered via our courier service or by an Altrad Generation representative from your nearest branch. 

You will be responsible for unloading the products from the delivery carrier and for checking the order. In the event of a shortage and/or damage the delivery receipt must be endorsed accordingly. A signature will be required upon delivery.

You can access further information regarding deliveries on our Delivery Information page.

How do I find out when my order will be delivered?

Do Altrad Generation offer a next day delivery service?

Can I ask for a specific delivery time slot?

Ask a question

Please get in touch with our team on 0800 1337 494 or drop us a message using the form below, if there's anything you couldn't find an answer to.

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